Signs It’s Time to Change Your Booking Experience

YouLi - Powering Group Travel

• 10 min

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When you plan your trips or events, it’s easy to put all your efforts and focus on the trip/event itself. But what about your customers’ very first impressions after they make that commitment to join your trip or event? What happens during their booking experience? A frustrating booking experience for your potential customers is costing you time, money, and conversions. So how do you even know if your booking experience needs help? The answer isn’t always an obvious one, which is why we made a 5-point checklist so you can decide if it’s time for a change. Read on to see if you have any gaps or frustrations in your booking experience… and what you can do about it if you do.